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Case Study · Legal

The KPI isn't leads. It's signed files.

Zayouna Law has trusted Consultus Digital since 2021. In 2026 we rebuilt the whole acquisition engine around one thesis: creative is the new targeting, and the only number that matters is cases signed.

Performance Creative Meta Ads Google Ads Dynamic Landing Page CRM & Rev Ops SEO / AEO
ClientZayouna Law Firm
IndustryPersonal Injury & Litigation
ScopeCreative, paid, dynamic LP, CRM, rev ops
EngagementClient since 2021
Month One Of The New Program
0
new case files signed, against a target of 2 to 4
$64.77Meta CPL · vs $200–250 Projection
$190Google PI CPL · vs $442 Benchmark
74Leads · Month One
-42%Meta CPL Cut · Week Over Week
The Brief

The objective, and what stood in the way.

The Objective

Turn a five-year marketing relationship into a file-generating machine. Not impressions, not even leads: signed personal injury and litigation cases, attributable to the ad that started them.

The Challenge

Toronto personal injury is a brutal auction dominated by billboard firms and settlement mills. Benchmark cost per lead sits at $442. And the painful internal truth: most ad leads weren't sales-qualified, so volume alone was vanity.

The Bet

Creative is the new targeting. Persona-built ads find the right injured person; a dynamic landing page greets them with their own story; and the intake CRM gets audited and rebuilt so good leads become signed files instead of voicemail.

The Relationship · Compounding Since 2021
2021SEO, lead tracking, and social management begin
2022homepage rebuild; first public case study: 330% conversion lift
2025Google Ads program; commercial litigation campaigns
2026the full rebuild: creative, dynamic LP, CRM, rev ops

Five years, one client, services compounding the whole way. That's the trust this program was built on.

Retained 5 YearsScope Grown 4x
The Personas

Four injured people. Four different ads.

Nobody searches "personal injury lawyer" the day they get hurt. They search their accident. Four documented personas drive every creative decision, and each one sees their own situation in the feed.

Persona 01

The Injured Driver

"The insurance adjuster keeps calling. I don't know what to sign."

The Hook

Don't face the insurer alone.

Zayouna Law ad creativeZayouna Law ad creativeZayouna Law ad creativeMVA Angle
StaticEGC Video
TOF · MOF · BOF
Persona 02

The Worried Family

"Dad's in the hospital. Someone has to deal with all of this."

The Hook

You take care of them. We'll take care of the case.

Zayouna Law ad creativeZayouna Law ad creativeZayouna Law ad creativeFamily Angle
StaticEGC Video
TOF · MOF · BOF
Persona 03

The Slip & Fall

"The sidewalk was a sheet of ice. Now I can't work."

The Hook

Accident-specific, season-specific creative.

Zayouna Law ad creativeZayouna Law ad creativeZayouna Law ad creative$100.72 CPL
StaticSeasonal
TOF · MOF · BOF
Persona 04

The Catastrophic Case

"Our lives changed in one afternoon."

The Hook

Recovery-first. Not a settlement mill.

Zayouna Law ad creativeZayouna Law ad creativeZayouna Law ad creativeBoutique Positioning
StaticEGC Video
TOF · MOF · BOF

Four video and eight static ads shipped every month, in every ratio. Employee-generated video keeps it human; the personas keep it relevant.

The Landing Page

One page that shapeshifts.

01. Dynamic by design

One landing page at zaylaw.com/lp. The ad you clicked decides what you see: motor vehicle content for the MVA ad, family content for the family ad, slip-and-fall content in the winter. The visitor always lands mid-conversation.

02. Wired to intake

Every form fill flows straight into the firm's intake CRM with its source, campaign, and creative attached. No re-keying, no lost context, no mystery leads.

03. Built from the audit

We audited the firm's entire intake process first: eleven lead statuses, custom fields per case type, the automation gaps, the scripts. The landing page is one output of that rev ops work, not a standalone art project.

zaylaw.com/lp · ?utm_content=mva · family · slip
Dynamic LP · Content Follows The AdVisit live →
The Rev Ops

Leads are vanity. Files are sanity.

  • Touch 01 · The Ad
    A persona-built ad meets the right injured person at the right moment.
  • Touch 02 · The Dynamic LP
    The page mirrors their accident. The form asks only what intake needs.
  • Touch 03 · Intake CRM
    Lead lands with source, campaign, and creative attached. Status tracking through eleven stages.
  • Touch 04 · Qualification
    Quality scoring separates signal from noise, because most raw leads aren't cases.
  • Signed · The Only KPI
    Four files signed in month one against a target of two to four. The scoreboard the whole engine answers to.
Intake CRM · Rev Ops Audit2026 Program
Lead Statuses
11, mapped end to end
Custom Fields
Per case type
Automations
Gap audit + roadmap
Intake Scripts
Reviewed & rebuilt
Attribution
ad → LP → CRM → file
Lead ✓ Qualified ✓ Consult ✓ File Signed
The Work

Straight from the working files.

The Client
Joseph Zayouna, Zayouna Law, client of Consultus Digital

Consultus Digital has looked after our website, search, social and paid media since 2021. What sets them apart is that they care about what happens after the lead comes in, not just how many come in. When something needs attention, they’re on it.

Joseph ZayounaFounder & Managing Partner, Zayouna Law Firm
Next

If your firm buys leads that go nowhere, this is your sign.

Persona creative, a landing page that shapeshifts, and an intake engine measured in signed files. That's the program.

Book a Strategy Call →See All Case Studies
Capabilities
01Acquire→
02Convert→
03Scale→
Google Ads
Search, Shopping, PMax for pipeline.
Meta Ads
Facebook & Instagram, built for ROAS.
Microsoft Ads
Bing Search & Audience Network.
Amazon Ads
Sponsored Ads, DSP & marketplace.
SEO Core
Technical, on-page, content SEO.
Local SEO
Multi-location GBP and map pack.
Content Marketing
Blog strategy and pillar content.
AEO / AI Search New
ChatGPT, Perplexity, SGE visibility.
Influencer Marketing New
Creator-led with attribution.
Performance Creatives Hot
Video, UGC, static, tested weekly.
The Consultus Digital Method

Growth isn't a channel. It's a system.

The five-step framework turns ad spend into predictable pipeline.

Explore the methodology →